Exporting and owning your data

Your inventory and financial history belong to you. PalmFlow is built so you can take everything with you whenever you want — there's no lock-in.

Exporting to CSV

You can export your data — items, sales, cost basis, and profit-and-loss — to CSV at any time. Use it for your own records, to hand to an accountant, or to move elsewhere. Nothing is trapped in a proprietary format.

Where your data lives

Your data is stored in an encrypted Postgres database on dedicated infrastructure, with HTTPS everywhere. We don't sell your data and we don't share it with third parties.

For marketplace connections, PalmFlow requests minimum-necessary access — listings, orders, and inventory state — not your buyer messages or personal buyer data beyond what an order needs. See Connect your eBay account.

Deleting your account

You can delete your account whenever you choose. If you'd rather just stop paying, canceling drops you to the free plan and keeps read access to your data until you export it — see Plans and billing.

If PalmFlow ever shut down

You'd get at least 90 days' notice and a final export window. Your data would never be stranded.

Questions about your data we haven't answered here? Email support@palmflow.app — a real person reads every message.